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Planning Your Visit
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Planning Your Visit

The Heritage Centre is currently operating in a limited capacity,so tours are only available every hour between 10.30am and 3.30pm on Fridays, Saturdays and Sundays. All tours must be booked in advance by telephoning 0151 709 6868 between 10.00am and 4.00pm on the three days that we are open. A reduced group size with a maximum of 6 people per tour will be in operation until further notice.
Equipment

We recommend that sensible shoes and warm clothing are worn.

Visitors with Disabilities

a) Visitors using Wheelchairs

Regretfully, the tunnel network is not suitable for wheelchair users. Only the cafe, exhibition area and the toilets are accessable. Therefore, there is no charge for admission. Visitors with limited mobility are usually able to complete the tour. The tour does move slowly, and although there are steps and varying surfaces, we usually find that a person who is capable of going up and down a staircase in a normal house can manage the tour.

b) Visitors with hearing impairments.

At present we are unable to supply an induction loop.

c) Visitors with visual impairments

Guide Dogs are welcome on site. Visitors will be able to feel the sandstone and brick tunnels, hear the history of Williamson and his network and feel some of the artefacts found in the tunnels.

Please telephone the centre to discuss your needs or attach details to your booking form, so we can make arrangements and ensure you have an enjoyable visit.