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Planning Your Visit
Arriving at the Heritage Centre
Primary Education Programmes
Secondary Education Programmes

Planning Your Visit

To make your visit successful and enjoyable, we have developed the following information as a guideline.

Pre-visit preparation

A free preliminary visit is available for teachers to familiarise themselves with the site, prepare information for the pupils and to locate facilities. A 40 minute guided tour will take you through a section of the tunnel network. If possible, please contact the Heritage Centre to arrange your visit in advance, so any queries can be answered.

Activity sheets

Generally, visits are more successful if pupils have an area of focus during their visit and some basic knowledge of the tunnels prior to their arrival. If possible, please discuss your educational needs before hand and send any activity sheets in advance so that the guide can be fully prepared for the day.

Accompanying Adults

We require at least 1 adult for every 15 pupils.


Hardhats are provided by the centre. We recommend that all visitors wear sensible shoes and warm clothing.

Group Numbers

Due to safety procedures, the maximum number per group is 15 children, plus two teachers/helpers. If you have more than the maximum number, we can provide additional tours as needed. Tours last 40 minutes and there needs to be a 20 minute gap before the next tour commences.

If your visit includes the Artefact Session, one group can participate in that, whilst the other group tours the tunnels. After 40 minutes, they then swap around.

Please contact the centre to arrange your visit so we can cater for your individual needs.


For current prices please refer to the pages detailing the Primary and Secondary Programmes.

Booking Confirmation

Please telephone the centre with an idea of the dates and times you wish to make your provisional booking. Your booking can not be fully confirmed until the centre has received your booking form and £25.00 deposit.

Cancellation Fee

Any cancellation must be at least 7 working days prior to the visit. Late cancellation will be subject to a fee of half the option price. If the organiser has booked the group at short notice and no booking form can be returned in time, the centre will try to reorganise a new date or invoice the party for a cancellation fee of 50% of the total cost.

If, for any reason, you are delayed on the day, please contact us so that we can try to reorganise the time of your visit.